This is demo store. No orders will be fulfilled.
Efficient repairs from Apple-trained technicians. Apple authorised service providers since 1983, our dedicated team of Apple-trained technicians are ready and waiting to provide Apple backed repairs. Service is provided by appointment so a technician will be available to look at your device there and then, with many iPhone repairs completed during the appointment thanks to the wide range of parts and replacement devices available from stock. Take a look at our table of services here to see which services are available in your local service centre.
Whether your Apple product is inside or outside its warranty, our expert service and meticulous attention to quality is just a few clicks away.
To book a repair at one of our service centres click here.
|Derby Store †
|Same Day iPhone Screen Replacement**|
|Apple Watch Service|
|Apple TV Service*|
*In locations without Mac or Apple TV service we will transport your repair to and from one of our other service locations free of charge.
**Same day screen replacement is available on iPhone 6s models or newer, when stock of the required screen is available.
†We are upgrading our in-store service facilities in Derby to provide more appointments and faster turnaround times. During this time we will transport your devices to our Nottingham HQ for repair. You do not need an appointment to drop your device off for this service.
You can book a repair at KRCS service centres by clicking here. If your nearest KRCS location doesn’t have in-store repair facilities for your Mac (Nottingham Victoria Centre or Derby) there’s no need to book an appointment. Bring your Mac into the store and we will book in and transport your repair to our nearest KRCS Mac service centre, free of charge. Completed repairs will be returned to your chosen location again for collection. If your Apple device was manufactured more than 5 years ago we may not have access to genuine Apple spare parts so please contact us before booking an appointment or visiting our stores.
We understand how inconvenient it is to be without your device, especially iPhone, so we’re pleased to say that many models of iPhones are available for same day repair or replacement in our service centres, including same day screen replacement in certain locations.
On the rare occasions that we aren't able to complete an iPhone repair on a same day basis we would normally be able to complete the service within 1 - 2 days thanks to next day availabilty of genuine Apple service parts and replacements.
The genuine iPhone screen replacement service for iPhone 6s or newer can be completed in house by our Apple trained technicians on a same day basis using a stock of genuine Apple screens.
For certain symptoms and repairs Apple may request that your iPhone, iPad or Apple Watch is sent in to a central facility for service. This is known as 'mail-in' service and extends repair times to 5 - 7 days.
Diagnosis fees may apply to out-of-warranty Macs not purchased from KRCS. This is payable at the time of booking, and subtracted from labour charges if a repair is submitted.